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Chinese cruise line workers, Lisbon


In July 2020, a travel agent asked Air Charter Service to help repatriate 200 Chinese cruise line workers during the Covid-19 pandemic. With scheduled flights limited and subject to frequent cancellations, the client urgently needed to charter an aircraft to fly the group from London to Lisbon with enough time to board their connecting flight back to China.

OUR SOLUTION

Route: London > Lisbon

Aircraft: Airbus A321

The client needed to charter an aircraft that could easily accommodate the large group of 200 passengers within budget, so we sourced an Airbus A321 and suggested the more cost-effective option of departing from London Stansted where the operator was based. The flight needed to depart early in the morning to ensure the group had enough time to board their connecting flight to China. The airport is usually closed by that time, but our team worked with the airport to arrange an extension that allowed for an early enough departure.

THE FINER DETAILS

Personalised Service: As the group was catching a connecting flight from Lisbon to China, we arranged for the luggage to be tagged through to the final destination at Stansted and liaised with handling agents at Stansted and Lisbon to ensure all bags were transferred smoothly onto the connecting aircraft.

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